Privacy policy
Last updated:
ProprLeads
Last updated: 31 October 2026
This Privacy Policy explains how ProprLeads (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website and services.
1. Who we are
ProprLeads provides residential property information to estate agents in the United Kingdom.
Contact: info@proprleads.com
2. Information we collect
We collect information you provide directly.
Information you provide:
Name
Email address
Phone number
Areas covered
Any message or enquiry submitted through a form
3. How we use your information
We use your information to:
Respond to enquiries and provide requested samples or information
Deliver the service you request
Communicate about coverage, samples, and account matters
Improve the website and service
Comply with legal obligations
We do not use your information for unrelated marketing without your consent.
4. Legal basis for processing
Under UK GDPR we process personal information on the following bases:
Performance of a contract or steps prior to a contract (when you request a sample or service)
Legitimate interests (operating the website, responding to enquiries, improving the service)
Consent (where required, for example optional marketing)
Legal obligation
5. Sharing your information
We do not sell your personal information.
We may share information with:
Service providers who assist with website hosting, email delivery, or form processing (under appropriate agreements)
Professional advisers where required
Authorities if required by law
6. Data retention
We keep personal information only as long as necessary for the purposes set out in this policy, or as required by law. Enquiry and account information is typically retained for the duration of any ongoing relationship and for a reasonable period afterwards.
7. Your rights
Under United Kingdom data protection law you have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information (in certain circumstances)
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Cookies
The website uses cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. Essential cookies are required for the site to function.
9. Security
We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure.
10. International transfers
Information is primarily processed in the United Kingdom. Where any transfer outside the United Kingdom occurs, we take appropriate safeguards.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
12. Contact
For any questions about this Privacy Policy or how we handle personal information, contact: info@proprleads.com
info@proprleads.com